Shipping policy

Processing Time

All orders are processed within 2–3 business days (Monday–Friday, excluding holidays). Processing times may be slightly longer during peak periods.

Shipping Time

Once your order has been shipped, estimated delivery time is 8–15 business days, depending on your location and carrier conditions.

Please note that delivery timeframes are estimates only and are not guaranteed. Delays may occur due to factors outside of our control, including carrier delays, customs processing, weather conditions, or high shipping volumes.

Tracking Information

Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.

Shipping Delays

We are not responsible for delays caused by shipping carriers or external logistics providers. Once an order has been handed over to the carrier, delivery is outside of our direct control.

Returns and Shipping Delays

We do not accept returns or issue refunds solely due to shipping delays, as these are handled by third-party carriers and are outside of our control.

If your order arrives damaged, defective, or is lost in transit, please contact us and we will assist in resolving the issue.